Returns

Returns Policy

Any return requests must be logged within 14 days of receiving your order. You can return your product for a different product, or a refund to the original payment method

Please note the following exceptions to our return or exchange policy:

  • Discounted items are final and cannot be returned or exchanged
  • Where applicable goods must have no signs of wear or use
  • Goods must be in original packaging and in a resalable condition

To initiate a return or exchange please complete the following steps:

Complete the attached form and email it back to office@blccs.co.uk or contact sales by calling 01179 828180.

Additional Information:

  • Once a return has been agreed and it has been received at BLCCS the goods will be inspected and a credit/refund will be processed within two weeks
  • Restocking and collection fees may apply and will be agreed by BLCCS and the customer before the return is initiated